Victim Services Assistant – Grant-Funded

City of Mesa Published: June 8, 2017
Job Type


Salary: $38,425.98 - $54,371.20 Annually

Application Period:  6/9/17 - 6/15/17

This classification has been designated as a non-classified, non-merit, at-will position.

A Victim Services Assistant (VSA) performs highly interactive duties working directly with victims by assisting them to better understand the criminal justice system and by providing service referrals as appropriate.  The VSA's duties include:  being a liaison between victims, Prosecution, and Court staff; accompanying victims to court proceedings and informing them about their constitutional and statutory mandated victims' rights; notifying victims about restitution eligibility and other economic recovery options available; processing restitution requests and victim impact statements; assisting victims with securing Orders of Protection and Injunctions Against Harassment; assessing the needs of victims and acting as a resource for community service referrals; and engaging in follow-up contact, as needed, with domestic violence victims after case disposition.

The VSA's duties involve data entry and attention to detail including:  thorough case documentation, using both paper-based and computer automated case management systems; maintaining statistical records on victims served and services provided; and working with the prosecuting attorneys and staff to improve services to victims.  The VSA recommends policy and procedure revisions as deemed necessary to improve the work environment, and assists in the training of volunteer staff in Victim Services.  The VSA provides training on victims' rights and crime victim-related issues, facilitates victim-related community outreach activities, and performs other duties as assigned.  This class is FLSA nonexempt.

Qualifications & Requirements:

Employee Values:  All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required.  Any combination of training, education, and experience equivalent to graduation from an accredited college or university with an Associate's Degree in Social Work, Sociology, Psychology, Criminal Justice, or a related field.  Good (1 - 3 years) experience in counseling, social work, crisis intervention, criminal justice, or a related field which involves public contact.

Special Requirements.  For this position, an individual receiving a conditional offer of employment from the City of Mesa must pass a background investigation through the City of Mesa Police Department, the Arizona Department of Public Safety, and Federal Bureau of Investigation prior to commencing employment with the City of Mesa.

Preferred/Desirable Qualifications.  Bachelor's Degree in Social Work, Sociology, Psychology, Criminal Justice, or related field is preferred.  Bilingual (Spanish/English) skills are highly desirable.  Personal computer (PC) experience with Microsoft Office is highly desirable.

Link to Job Description:

Applications accepted beginning June 9, 2017.  Apply online at

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